Trouble Connecting

I used to love this app. However, over time the ability to earn kicks has really decreased. In addition, for the past few months Ive had trouble opening the app. Not sure what happened, but the app is hardly even usable anymore. Too bad because this used to be one of my fav apps that I told everyone about. Now I cant even use it.

Badmed32 about Shopkick: Gift Cards Rewards, v5.0